Start with the documentation. If that does not answer it, write to us.
Every equation with the standard it comes from, and a guide for each tool with a worked scenario.
Step by step for zones, barriers, sources and receivers. Also on the ? beside each tool in the editor.
Real sites you can open in one click and take apart.
Four things and a question is usually answerable in one reply.
Which site and which receiver
A level only means something at a place. The receiver name and the site name are usually enough for us to reproduce it.
What you expected, and why
A measured reading, a figure from another package, or a rule of thumb - whichever it is, knowing what you are comparing against tells us where to look.
A screenshot of the receiver panel
The "Why is it this level?" breakdown shows the contribution of each source and each attenuation term. It answers most questions on its own.
The period and the limits in force
Day and night limits differ, and BS 4142 splits the day at 23:00 where IFC splits it at 22:00. The wrong window is the wrong assessment.
For an assessment, a baseline survey, a quotation, or work you would rather have carried out for you, contact Clanert Sustain Co. Ltd directly. Same people, same standards - the tool is what we use ourselves.
Opens https://www.clanertsustain.com in a new tab.